As your power bank gets its boost, your device stays powered up to ensure that you’re always connected and ready for action.
Your magnetic case no longer stands between your device and its charge. Stay protected and still enjoy continuous power without any hiccups.
Is the product safe to use when it gets warm/hot?
It’s normal for wireless charging to warm up slightly, especially during intensive use, such as long gaming or streaming sessions. However, it complies with international safety standards, ensuring safe usage.
Can a phone case affect wireless charging?
For optimal wireless charging, we recommend using Apple’s official magnetic cases. Avoid cases over 2.5 mm thick, non-magnetic, or metal cases, and remove any magnets, cards, or pop grips as they interfere with charging.
What should I keep in mind when using it for the first time?
To begin, press the button once to activate the power bank.
Why doesn’t my phone achieve 15W wireless charging power, and why is the charging circle not displayed?
Ensure our iPhone (13 series or later) has iOS 17.2. for optimal charging and display; this charger is not Android-compatible. Please note, when the USB-C port is also charging a device, the wireless charging output will be reduced to 5W.
Why is my power bank providing fewer charges than expected?
The capacity reduction during charging is due to a 30% to 45% energy loss in the battery cells and conversion circuitry. Therefore, a fully charged Anker MagGo Power Bank (6.6K) offers an estimated 4,000mAh to power devices.
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