The product is refurbished and is fully functional. Backed by the 90-day Amazon Renewed Guarantee. – This pre-owned product has been professionally inspected, tested and cleaned by Amazon qualified vendors. – Products correspond to one of the following cosmetic conditions: Excellent condition – no signs of cosmetic damage when held 12 inches away. Good condition – Light scratches, barely visible when holding the device 12 inches away. Acceptable condition – Scratches visible when holding the device 12 inches away and perceptible to the touch. – This product will have a battery that exceeds 80% capacity relative to new. – Accessories may not be original, but will be compatible and fully functional. Product may come in generic box. – This product is eligible for a replacement or refund within 90 days of receipt if it does not work as expected.