This pre-owned or refurbished product has been professionally inspected and tested to work and look like new. How a product becomes part of Amazon Renewed, your destination for used and refurbished products: A customer buys a new product and returns it or exchanges it for a new or different model. That product is inspected and tested to work and look like new by Amazon-qualified suppliers. The product is then sold as an Amazon Renewed product on Amazon. If you are not satisfied with the purchase, renewed products are eligible for replacement or refund under Amazon’s renewed warranty. CPU: Intel Quad-Core i5-8365U up to 3.9GHz Memory: 8GB DDR4 RAM Solid State Drive: 512GB SSD Operating System: Windows 10 Professional Display: 14″ FHD (1920 x 1280) Touch Screen Audio: High quality speakers with headphone jack Built-in HD Webcam with Microphone: Yes Strong. Battery: Control method battery compatible with Microsoft ACPI.